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​Privacy and Cookie Policy

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1. Data Controller and contact details
Finland International Education Ltd
Kuubankatu 3 C 52, 00220 Helsinki, Finland
Business ID: 2973571-3
Email: info@fineducation.fi

Fineducation.fi customer register

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2. What information do we process?

We may collect the following personal data from our customers and website visitors:

  • Name

  • Address

  • Email address

  • Telephone number

  • Order information

  • Marketing authorisations

  • Technical information (e.g. IP address, browser type, device type when using our website)

Other information provided by the customer related to customer relationship management, service provision and/or marketing.

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3. Legal basis and purpose of processing

We process personal data on the following legal bases:

  • Contract: to provide, deliver and operate our services

  • Legal obligation: to comply with accounting, taxation and other statutory requirements

  • Consent: for newsletters, cookies, and other electronic direct marketing

  • Legitimate interest: for customer relationship management, business development, service improvement and statistics.

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4. Where do we get the information?

We primarily collect personal data directly from customers in connection with service use, registration, orders or newsletter sign-up. Technical data may be collected automatically when visiting our website.

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5. Disclosure and transfer of information
We do not disclose personal data to third parties except where necessary for service provision, billing, technical support, or as required by law.
Some service providers (e.g. website hosting, analytics, email and payment services) may process data outside the EU/EEA. In such cases, we ensure that appropriate safeguards are in place, such as EU Commission adequacy decisions or standard contractual clauses.

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6. Data protection principles
Our systems and data are protected with appropriate technical and organisational safeguards. Access is limited to authorised employees with personal logins, and access rights are granted only where necessary.

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7. Data retention
We retain data only as long as necessary for the purposes described above, or as required by law. For example:

  • Billing and accounting information is retained for at least 6 years under Finnish law

  • Marketing data is retained until you withdraw your consent

  • Customer data is kept as long as the customer relationship is active and deleted or anonymised when no longer needed
    We periodically review stored data and delete information that is no longer necessary.

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8. Rights of the data subject

You have the following rights under applicable data protection laws:

  • Right of access to your personal data

  • Right to rectification of inaccurate data

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to object to processing based on legitimate interests or for direct marketing

  • Right to data portability, where applicable

You can exercise these rights by contacting us at info@fineducation.fi. We will respond within the time limits set by law (usually within 30 days).

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9. Cookies and online tracking
Our website uses cookies and similar technologies to improve user experience, analyse traffic, and, where applicable, provide targeted advertising. Cookies may collect information such as IP address, browser type, visited pages and time spent on the site.

Types of cookies we use:

  • Necessary cookies – enable basic website functionality and security

  • Analytics cookies – help us understand how visitors use our website (e.g. Google Analytics)

  • Marketing cookies – may be used for personalised advertising or social media integrations (e.g. Facebook Pixel)

You can manage or disable cookies in your browser settings. Some features of our website may not function properly without cookies.

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10. Supervisory authority
In Finland, the Office of the Data Protection Ombudsman supervises compliance with data protection legislation. You have the right to lodge a complaint if you believe your personal data is being processed unlawfully: www.tietosuoja.fi

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11. Changes to this policy
We may update this Privacy and Cookie Policy as our services and operations develop. The latest version will always be available on our website.

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